With the customer portal, Solör has digitized waste management with a better overview

When Solör Bioenergi wanted to digitize its manual waste management with various documents into a customer portal where everything can be administered more easily, 3bits was contacted. By using the 3bits Blueprint for the customer portal as a basis, the project could be carried out both cost-effectively and in a short time.

Solör customer portal

The customer portal is used to manage the waste in the large Raufoss industrial park in Norway. Some of the waste is collected by Solör from the customers and some is left by the customers themselves directly to Solör Bioenergi Utility Solutions, which then takes care of it.

Inside Solör's customer portal, you can, among other things:

  • Place and manage orders.
  • Have control over the waste warehouse.
  • Create reports.
  • Create invoice documents.
  • Manage customers and users.
  • Administer materials.

Before waste management was digitized, a lot of work was done with paper and Excel. The new solution is not only easier for the customer and the driver, but also facilitates invoicing. Controls can be made easier, and it becomes a more efficient way of working. It has facilitated the flow for the employees at Solör and is also appreciated by the customers.

The customer portal has facilitated the work process and we have gained better control. We get a good overview of the waste warehouse and can be more efficient in our daily work, says Atle Strand, Site Manager at Solör Bioenergi Utility Solutions.

Read the entire case study about the projects and the future. We look forward to continued good collaboration.

Solör Bioenergi

www.solorbioenergi.no